Frequently Asked Questions

We get a lot of questions and it's difficult to respond to every single one of them timely, so we've created this resource to help you find answers to the most common questions quickly.

General Questions

General Questions

Is Chubby Meows all about cats?

We at Chubby Meows love cats and are focused on them but we also offer all sorts of products and services for other pets as well. So feel free to deal with us if you have a dog, bird, rabbit, duck, chicken or horse.

What are your prices?

Whether you are buying a product or using any of our services, we believe in fair and transparent pricing so that it's easy for you to take care of your pet properly. You can check further pricing on individual service and product pages.

What is your timing?

We operate from 10AM to 10PM, 365 days a year. You can confirm timings and schedule of holidays on our contact page.

What payment methods are available?

Cash, JazzCash, Easypaisa, and Direct Bank transfer. 
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Clinical and Grooming Services

Do I need an appointment to come see the vet?

In most cases, we recommend that you book an appointment in advance. But if you are coming for a general pet checkup or vaccination, you'll be accommodated. 

Can I reschedule my appointment?

Yes we understand emergency situations, so appointment rescheduling can be done by calling or emailing us. 

Do you offer urgent care?

Yes we're here to help your pet in urgent cases as well as preventive care. Feel free to visit immediately during our operating hours to get instant treatment.

Do you offer grooming?

Chubby Meows has dedicated experts for grooming of your pets, so feel free to visit for any grooming service. You can check more details and packages on pet grooming service page.

Can I get medicines for my pets?

Yes, Chubby Meows offer medicine as we have a small pharmacy in our clinic. 

What is covered in online consultation?

We try to make telehealth sessions for you and your pet as comprehensive as possible. 15-minute uninterrupted will answer any questions about pet food, medication and general grooming tips. Learn more about this and book a session on our pet consultation page. 
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What kind of products can I buy from Chubby Meows?

We offer all sorts of pet products. We've everything from pet foods to pet toys. Visit our online pet shop to order anything anywhere in Pakistan. 

Do you have a return policy?

Yes, we have a solid return policy and we respect that. If you've purchased a food/liquid products, you can return it within 3 days and if it's an accessory or toy, you can get full-refund within 7 days. Read more about our shipping policies here. 

Do you offer Cash on Delivery (COD)?

Yes, when you are checking out, just select COD as your payment method. 
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Have further questions?

We'd be happy to help.


If you weren't able to find answer to your question anywhere, feel free to contact us.


We have tons of videos on YouTube that answers most common questions.

Have a Question?

Chubby Meows dedicate its effort in guiding pet owners rather than just focusing on selling products and services, so consult with us if you are confused about anything pet-related.
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